“Dealing with fascism is an inevitable part of living alongside other people,” Carlos Maza argues in this excellent video called How To Be Hopeless. Maza compares fascism to a plague: This is what it means to fight a plague: it's rage, exhaustion, and more often than not, it's mourning. Not just for the way things...

In organizations and communities, people work hard to agree. Although decision-makers have valid reasons to make meaningful choices, they often communicate poorly. If they make mistakes, they either apologize or defend themselves and keep the lousy communication going. So, how should you deliver a message without...